FAQs
1. What is ZESTUM Scentbar?
ZESTUM Scentbar is an immersive scent system designed to bring another sense into gaming. It delivers different scents based on the environments and moments you experience in your games.
2. When will my pre-order be delivered?
All ZESTUM pre-orders are expected to be delivered during Q4 2026, from 1 October to 31 December 2026. This is an estimated delivery period and may be subject to production and fulfillment timelines.
3. When will I be charged for my pre-order?
The full order amount is processed at checkout when you place your pre-order. No additional payment will be required when your order is ready to ship.
4. Which products can I pre-order?
You can currently pre-order the Scentbar M1, Scentbar Pro and Scentpack.
5. Where do you ship?
At launch, Q4 2026 pre-orders will be available for delivery to selected European countries only. Shipping to the US and selected Asian markets is planned for the first half of 2027.
6. Can I change or cancel my pre-order?
If you need to change or cancel your order, please contact our team as soon as possible at contact@zestum.de. We will review your request based on the current status of your order.
7. How can I contact ZESTUM?
For questions about products, pre-orders, delivery, or anything else, contact us at contact@zestum.de or through our Contact Us page.
